Frequently Asked Questions
❓ Frequently Asked Questions (FAQs)
1. What is Herbal Road?
Herbal Road is a wellness brand offering natural, herbal, and Ayurvedic products to support your health and lifestyle. We focus on purity, sustainability, and traditional healing.
2. Are your products 100% natural?
Yes, all our products are made with 100% natural ingredients. We do not use harmful chemicals, artificial preservatives, or synthetic fragrances.
3. How do I place an order?
Simply browse the products on our website, add your desired items to the cart, and proceed to checkout. Follow the steps to complete payment and confirm your order.
4. What payment methods do you accept?
We accept all major debit/credit cards, UPI, Net Banking, and popular wallets like Google Pay, PhonePe, and Paytm.
5. How long will it take to receive my order?
Orders are typically delivered within 3–7 business days depending on your location. You will receive a tracking link once your order is shipped.
6. Do you offer free shipping?
Yes, we offer free shipping on orders above ₹499. Orders below that amount may include a small delivery charge.
7. Can I return or exchange a product?
Yes, if your product is unused and in original condition, you can request a return within 7 days of delivery. Please read our Return Policy for details.
8. Is Shilajit safe for daily use?
Our Shilajit Resin is pure and tested. However, consult your healthcare provider before using it regularly — especially if you have medical conditions or are on medication.
9. Are your products tested for quality?
Absolutely. Each product undergoes quality checks and is sourced from trusted suppliers to ensure safety, purity, and effectiveness.
10. How can I contact you?
You can reach us at
herbalroadcare@gmail.com
or call us at +91-7000512543. We're happy to help with any queries.