Shipping & Returns

At Herbal Road, we aim to deliver wellness right to your doorstep — safely, quickly, and affordably.

Processing Time: Orders are processed within 1–2 business days after receiving payment confirmation.
Delivery Time:
- Standard Shipping: 3–7 business days (India)
- Express Shipping: 1–3 business days (select locations)
Shipping Charges:
- Free shipping on orders above ₹499
- Orders below ₹499 may include a nominal shipping fee based on your location.

Note: Delivery delays may occur due to unforeseen circumstances like holidays, strikes, or weather issues.

We care about your satisfaction and health. If you’re not completely happy with your purchase, we’re here to help.

Return Eligibility:
- Return request must be made within 7 days of delivery.
- Products must be unopened, unused, and in original packaging.
Non-Returnable Items:
- Used/opened products
- Perishable items (if applicable)
- Items purchased on sale or discount
Return Process:
1. Email us at herbalroadcare@gmail.com
  
  with your order number and reason for return.
2. Our team will guide you through the return process.
3. Once received and inspected, refunds are issued within 5–7 working days to your original payment method.

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