Privacy Policy

🔒 Privacy Policy

Your privacy is important to us. At Herbal Road, we are committed to protecting your personal information and being transparent about how we use it.

By using our website (www.herbalroad.com), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: When you make a purchase, we collect payment details through secure gateways.

  • Technical Data: IP address, browser type, device information, and browsing activity on our website.

  • Communication Data: Emails, messages, and support requests you send to us.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates, promotions, and newsletters

  • Improve website functionality and user experience

  • Respond to your queries or support requests

  • Prevent fraud and secure our website

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted third-party services (e.g., shipping partners, payment processors) to fulfill orders

  • Government or legal authorities when required by law

4. Data Security

We take data protection seriously and use secure servers, encryption, and trusted third-party tools to safeguard your data. However, no system is 100% secure, so we cannot guarantee absolute security.

5. Cookies Policy

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data

  • Correct or update your information

  • Request deletion of your data (subject to legal obligations)

  • Unsubscribe from marketing emails anytime

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

Last Updated: 26/08/2025

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: herbalroadcare@gmail.com

📞 Phone: +91-7000512543